Supporting businesses through COVID-19

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Firstly - how are you going? This is a challenging and unprecedented time for both businesses and individuals, and it seems the COVID-19 pandemic is unlikely to disappear anytime soon. It’s natural to feel unsettled and concerned as we navigate this new ‘normal’, and my thoughts are with each of our clients and their teams.

As a fellow business owner with my own employees, I’ve had to take serious stock of how we are operating and what adjustments are needed ensure the safety of my staff, while protecting the future of the business. I would like to reassure our clients that we are in good shape and with some minor changes to our processes, Crisdale Recruitment Group and Blue Stampede labour hire doors remain wide open.

But many of you are struggling and I know it can be hard to see the forest for the trees, especially when you’re feeling stressed and overwhelmed. With this in mind I’ve provided a few ways in which businesses can minimise the impacts of COVID-19 on their day-to-day operations and employees – and supplied links to several resources you may find informative and useful. 

Stay updated with government announcements.

  • It seems like every day there is a new announcement from our state leaders or Prime Minister Scott Morrison. It can be hard to keep up! The economic stimulus package has also been updated several times since it was first released on March 12. It may be a confusing to know what assistance you and your employees are eligible to receive, so I recommend keeping a close eye on official websites such as https://www.australia.gov.au/ and https://www.business.gov.au/Risk-management/Emergency-management/Coronavirus-information-and-support-for-business. You may also want to touch base with your accountant as they are likely to know exactly what your business is entitled to - or will be able to point you in the right direction in finding this out.

Understand the direct impacts on your sector.

  • From enforced social distancing through to strict quarantine periods and health checks – each business needs to understand how their industry is affected by changes in government legislation, particularly those with FIFO/DIDO workforces. Safe Work Australia is an excellent source of information and their website is regularly updated (https://www.safeworkaustralia.gov.au/covid-19-information-workplaces). For those in hospitality the AHA website also provides helpful information (http://aha.org.au/covid-19-resources/). If your industry has an official representative body, take the time to visit their website and see what useful information has been made available.

Be a responsible employer.

  • We’re constantly reminded to wash our hands and practice social distancing when we leave the house. But how strongly are you communicating these measures in your business? Creating posters and signs may seem onerous, but thankfully there is a plethora of organisations with free resources available for download. Visit Safe Work Australia to access their business resource kit – it’s fantastic. https://www.safeworkaustralia.gov.au/collection/business-resource-kit-covid-19

Enable your employees to work from home (if possible).

  • Government leaders in each state are strongly urging employers to enable their staff to work from home - if their function allows it. While this may cause pangs of anxiety and concerns over whether your team will effectively perform, I urge you to give them the benefit of the doubt. By being in their own space and away from office distractions, you’ll likely see an increase in productivity – plus you’re reducing the chances of them becoming ill. There is a multitude of online tools available to facilitate team meetings and collaboration – from Zoom through to Google Hangouts and Skype. Yes, it will require a shift in your thinking and create logistical challenges but once in place, it won’t take long for operations to resume as ‘normal’.

Reassure and communicate.

  • You may be hearing ‘we’re all in this together’ a lot at the moment – but it really is true; it doesn’t matter who you are, the job you have or the suburb you live in… anyone and everyone is affected by COVID-19. So try to remove your ‘business owner’ hat as often as you can, and relate to your employees on a more personal level. Send direct, heartful communications as often as you can and reassure them that you, their mentor and leader, are taking control of the situation and that their best interests are at heart. Not only will this provide the reassurance they need at this time, you will be fostering a more loyal workforce – and one that will come out stronger on the other side.

While there is little we can do about COVID-19 aside from following advice from health experts, what we can do is control our individual response and reaction. And now, more than ever, is the time for business owners and managers to draw upon their experiences and demonstrate strong leadership to their employees. I firmly believe this time presents a unique opportunity for businesses and if you can take the time to implement the above steps, you will be undoubtedly minimising the impacts of COVID-19 on both your staff and operations.

Are you feeling concerned about your business, employees or even your own wellbeing? If so, please don’t hesitate to reach out - I’m always available to speak to and happy to share further advice on how your business can make it through this challenging time.

Words from our clients.

  • Angelina and her team have demonstrated a very high professional standard, helping execute our recruiting requirements seamlessly. Cosh Living would not hesitate in recommending Crisdale Recruiting for your recruiting requirements.
    Guy March
    National Sales Manager, Cosh Living
  • I have worked with Angelina over the past 6 years, (and her organisation recruited me to my current role). Angelina understands our business, and the calibre of people we are looking for. She always provides excellent support for her candidates, as well as in my recruitment needs. You couldn't find a more professional service.
    Vanessa Barlow
    Human Resources Manager
  • Thank you so much Angelina for helping us recruit our new lawyer into our team. In a very tight market you found us the right person for the position. Your commitment, communication, professionalism and delivery is greatly appreciated. Natasha and Justin, Peninsula Personal Injury Lawyers
    Natasha Zupanov
    Owner, Peninsula Personal Injury Lawyers
  • Angelina at Crisdale Recruitment Group has been so kind, and their expertise in what they do has resulted in finding me a new position. I certainly wouldn’t hesitate in recommending Crisdale Recruitment Group for all aspects of recruitment.
    Jill Gipson
    Candidate